退款政策

Live specialty cacti & succulents are unique living collectibles.
We offer a 30‑day guarantee period. Returns or refunds will NOT be approved if the plant arrives intact, without rot or visible damage.
Claims for rot / damage must be submitted within 48 hours upon delivery with clear photos of the whole package and specimen.
Damage caused by improper watering, poor growing conditions, customs delay or post‑arrival mishandling is not covered.